Privacy Policy

1. Introduction

Ramaanya Education App ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

By using our app, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our app.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including but not limited to:

• Name and contact information (email address, phone number)
• Educational institution and grade level (Classes 6-10)
• Account credentials and profile information
• Payment and billing information
• Communications with our support team

2.2 Technical Information

We automatically collect certain technical information when you use our app:

• Device information (device type, operating system, unique device identifiers)
• Advertising ID for app functionality and analytics purposes
• App usage data and performance metrics
• IP address and general location information
• Crash reports and error logs

2.3 Media Access

Our app requests access to photos and videos on your device to allow you to upload study materials, assignments, and project work. We do not access your media files without your explicit permission.

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide, maintain, and improve our educational services
• Process course enrollments and payments
• Deliver live and recorded classes
• Provide study materials and resources
• Track academic progress and performance
• Send important notifications and reminders
• Respond to your inquiries and provide customer support
• Ensure app security and prevent fraud
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our app and providing services
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred

Important: Our app does not collect or share data with third parties for advertising purposes. We do not monetize your personal information.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against:

• Unauthorized access, alteration, or disclosure
• Data loss or destruction
• Malicious attacks or breaches

However, please note that:

• No method of transmission over the internet is 100% secure
• Data transmitted through our app is not encrypted in transit
• You are responsible for maintaining the security of your account credentials

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. We will delete or anonymize your information when it is no longer needed, unless we are required to retain it for legal, regulatory, or legitimate business purposes.

7. Children's Privacy

Our services are designed for students in Classes 6-10 (ages 13-17). We are committed to protecting the privacy of children and comply with applicable laws, including the Children's Online Privacy Protection Act (COPPA).

For children under 13: We only collect personal information with verifiable parental consent.

For students aged 13-17: We collect and process information in accordance with this privacy policy. Our app is rated for all ages and is suitable for students aged 13 and above.

8. App Permissions and Features

Our app requires the following permissions to function properly:

• Photo and Video Access (READ_MEDIA_IMAGES, READ_MEDIA_VIDEO): Required for students to upload study materials, assignments, and project work
• Advertising ID: Collected for app functionality and analytics purposes only
• Internet Access: Required for streaming classes and accessing study materials
• Storage Access: Required for downloading and storing study resources

Important Notes: Our app does not contain advertisements, does not provide financial features, is not a government app, and does not collect health-related data.

9. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt out of certain data collection and processing

To exercise these rights, please contact us using the information provided below.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy in our app and updating the "Last updated" date. Your continued use of the app after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: